Ledes from the Land of Enchantment

COVID control center under investigation

ALBUQUERQUE, NM (KRQE) – Coast to coast warnings are surfacing about a pop-up testing company now in Albuquerque. The company, Center for COVID Control, is even under investigation in some states. The Better Business Bureau alerted the company after customers in a growing list of states complained that rapid test results were far from quick.

“Right now, the COVID tests are the biggest,” said Victoria Carreon, marketing coordinator for the New Mexico Better Business Bureau.

Over the past week, newspapers, magazines, and news have appeared across the country highlighting consumer complaints at the Center for COVID Control, an Illinois-based company with pop-up test sites popping up in the United States; including one in Albuquerque and another in Santa Fe.

“You will especially want to do your research now that there is so much misinformation about whether this is legitimate that there will be a lot of questions,” Carreon said

The testing company is based in Irving, near Coors, and offers testing to a steady stream of people who want to know their status. in states like California, Minnesota, Missouri, and now Oregon. Customers say they waited weeks for their test results on the same day and even received negative test results emails before taking the test.

“Do as many examinations as you can. Think about it, it’s a medical test where you provide your personal information, ”added Carreon.

Oregon is now investigating the company and the national Better Business Bureau has issued a warning on the company.

“We cannot take action against companies. The point is to warn consumers and let them know that they should be vigilant and use caution if they should decide to do business with these companies, Carreon said.

The Better Business Bureau says they have received no complaints about the pop-up testing site in Albuquerque. KRQE News 13 has asked the COVID Control Center for a comment but has not received a response.

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