Ledes from the Land of Enchantment

Innovative Telehealth Company Plans Major New Mexico Expansion

The state is awarding economic assistance to a Las Cruces company at the forefront of telehealth technology for a major New Mexico expansion, Economic Development Cabinet Secretary Alicia J. Keyes announced.

Electronic Caregiver Inc. is set to add 770 jobs at its Las Cruces headquarters, 506 S. Main St., with $1 million from the State of New Mexico’s LEDA job-creation fund and a pledge from the City of Las Cruces for an additional $235,000 .Electronic Caregiver offers remote patient monitoring, chronic care management, 24/7 virtual visits, health coaching, and care coordination to patients and providers throughout the United States. The brain of Electronic Caregiver’s system is a cloud-based platform (PaaS) that manages, analyzes, and distributes actionable data to clinicians for optimal patient care.More than 15,000 patients use Electronic Caregiver’s products and services each month, 95 percent of whom are located outside of New Mexico. The company’s innovative approach to digital health has earned them three patents and recognition in keynote addresses from Amazon and Intel. The company is seeing robust demand for its unique telehealth services since the onset of the COVID-19 pandemic.

Investing in innovation has been a priority for Gov. Michelle Lujan Grisham, who has identified leading-edge companies that generate higher paying jobs for state Local Economic Development Act (LEDA) assistance. In calendar year 2021, the average salary for a LEDA-assisted business in New Mexico reached $91,000, twice the statewide average salary.

Electronic Caregiver anticipates an economic impact of $843 million over the next decade. The new jobs in Las Cruces will have an average salary of over $53,000, with a range from $40,560 to $97,760. The company also qualified for financial assistance with job training through the state’s Job Training Incentive Program (JTIP).

Electronic Caregiver was founded in 2009 by CEO Anthony Dohrmann who sought out the Las Cruces location for its skilled workforce and connections to New Mexico State University, which provides the bulk of the company’s STEM and design talent.

Mark Francis, chief product officer at Electronic Caregiver, who worked on telehealth initiatives at Intel and Health Hero Network, said while the underlying technology for care monitoring has been in place for years, adoption lagged due to provider hesitancy coupled with restricted payment policies.

The Mesilla Valley Economic Development Alliance (MVEDA), through its Retention & Expansion Support Program, has been providing technical assistance to Electronic Caregiver through multiple rounds of the company’s expansion. This has included funding from the NM Economic Development Closing Fund, a grant administered by MVEDA and the Community Foundation of Southern New Mexico.

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